Podcast #78: Craig McLaughlin of Finalytics.ai
On today’s episode, I’m joined by Craig McLaughlin, Co-Founder & CEO of Finalytics.
Finalytics.ai is the first customer-centric data platform designed to help credit unions translate high-touch service onto the digital channel. I find the community bank and credit union space fascinating, they do not have the luxury of throwing money at problems as they have to be strategic in how they solve their tech needs.
Craig and I talked about the community bank and credit union market, how small financial institutions differ from large ones, current economic conditions, raising capital, the San Francisco 49ers, and much more.
We have a lot of great offerings available at Fintech Nexus, you can sponsor the pod, sponsor a webinar, or one of our large-scale events. Feel free to reach out to me anytime, at todd@fintechnexus.com.
Now with our further ado, my conversation with Craig McLaughlin, Co-Founder & CEO of Finalytics. I hope you enjoy the show.
Episode highlights include:
- Craig’s journey to Finalytics
- The importance of the cloud
- The community bank and credit union tech mindset
- Why data is so critical
- Common mistakes made by community banks and credit unions
- The evolution of the fintech-bank relationship
- Human high touch vs. digital high touch
- Raising capital
- The San Francisco 49ers
- And much more…