Royal Caribbean adopts Zero Trust on land and sea
The name Royal Caribbean conjures up images of luxury cruise ships, top-notch entertainment, fine dining, sandy beaches, breathtaking sunsets, tall tropical beverages.
“Our mission is to create fabulous vacations with great experiences and great memories for our crew and our guests,” says John Maya, vice president of operational excellence at Miami-based Royal Caribbean Group.
Beyond the glitz and glamour, however, Royal Caribbean has the same internal systems as any company in the travel/hospitality industry – corporate offices, sales, marketing, reservations, call centers, baggage handling, etc.
Maya describes his IT infrastructure as hybrid cloud, with some resources hosted on Amazon AWS and Microsoft Azure, but also some core systems, such as the mission critical reservations application, running on an IBM AS-400 server in an Equinix data center in Virginia.