Zoom adds generative AI to Zoom IQ; partners with OpenAI
Video conferencing platform Zoom plans to expand its smart companion, Zoom IQ, and will work with OpenAI to bolster a more flexible approach to AI, it said Monday.
In addition to adding new features in Zoom IQ, Zoom said it will take a federated approach to AI. This approach means deploying a combination of AI models: those it has developed in house, those developed by leading AI companies such as Open AI, or, for select customers, their own models.
This approach will allow the company to make “generative AI a driving force in making our customers’ organizations more productive,” Smita Hashim, chief product officer at Zoom, said in a blog post.