A survey of 13 000 employees, managers and leaders in large companies in 13 countries about their perceptions of the benefits of, and concerns over, artificial intelligence (AI) has highlighted significant gaps between the expectations of the impact of AI on work and organisations, and the level of adaptation to ensure its beneficial use. The survey, undertaken by global consulting firm Boston Consulting Group's (BCG's) technology unit BCGX, has shown that there are strong correlations between the use of AI tools and positive perceptions and lower levels of concerns across all employee groupings.
