A study by the National Council of Applied Economic Research (NCAER) found that food delivery platforms have helped create jobs for young workers in Tier 2 and Tier 3 cities, leading to the formalization of the workforce. However, the study emphasized the need to enhance social security support for platform workers and address the challenges they face. The report called for a balance between regulating platform work and preserving its flexibility, and advocated for formal recognition of the skills acquired by platform workers.
