What do I do if I forget to check in?Did you forget to check in when you boarded? If so, you do not have valid proof of transport. As a result, you must check in as quickly as possible using your OV-chipkaart, debit card, barcode ticket or paper card. Buses and trams are equipped with card readers where you can do this at any thime. Are you travelling by metro? If so, exit at the next stop to check in on the platform or at a metro gate before you continue your journey.What do I do if I forget to check out?If you forget to check out, your course of action depends on your proof of transport. The procedure for a OV-chipkaart is different from the process for a debit card (OVpay). Continue reading to find out what to do if you forgot to check out and how to request your money back.
