Rule changes can help with pan-India customer onboarding: Deutsche Bank
German lender Deutsche Bank will be focussing on the digital channel over the branch model to grow its business in the country, a top official said.
Changes in rules by the RBI mandating geographical location restrictions while onboarding customers will be of help, Kaushik Shaparia, chief executive of Deutsche Bank Group, India, told PTI.
"If the regulator were to permit digital access over and above the geographical restrictions, I am convinced we can do more.
"Currently, there are restrictions as to where you can onboard clients, where your locations are, and the customer has to have an office near one of your locations etc," he said on the sidelines of a bank event here.
When asked about the branch strategy in the country, Shaparia quipped that "geography is history", and added that the bank's aim will be to focus more on digital.
"Maybe in the past, having a robust branch strategy was critical but with digitisation, geography has become history. So, I think our approach would