Learning ObjectivesIdentify and define the key elements of business writing style to routine workplace communication scenarios.The 6 Cs of StyleWhether you’re writing in a formal or casual style, all good writing is characterized by the “6 Cs”:ClearConciseCoherentCorrectCourteousConvincingSix-C writing is good for business because it fulfills the author’s purpose and meets the needs of the audience by making communication understandable and impactful. Such audience-oriented writing is clearly understood by busy readers on the first pass; it doesn’t confuse them with ambiguities and require them to come back with questions for clarification. It gets the point across in as few words as possible so that it doesn’t waste readers’ time with wordcount-extending filler. Good writing flows logically by being organized according to recognizable patterns with its sub-points connected by well-marked transitions. Six-C writing avoids confusing readers with grammar, punctuation, or spelling errors,...
