Claiming Prizes The Iowa Lottery offers a variety of prize-claim options to its players. Where to Claim a Prize Iowa Lottery prizes up to $600 in lotto, InstaPlay and instant-scratch games can be redeemed at any lottery retail location in the state if sufficient funds are available. However, pull-tab prizes of up to $600, must be redeemed at the same location where the ticket was purchased. Prizes up to and including $250,000 can be claimed at any of the lottery's offices in Clive (Des Moines area), Storm Lake, Mason City or Cedar Rapids. Prizes of more than $250,000 as well as some special merchandise prizes must be claimed in person at the Iowa Lottery headquarters office in Clive. Appointments are strongly encouraged for these prizes to ensure that necessary lottery staff is available to assist with the claims process. For information about how to redeem these prizes, please contact us via email or telephone. Prize-Claim Documents For prizes of $100 or more claimed at an Iowa Lotter...
