National Ozone Unit adopts digital single window system to curb corruption and modernise trade

Mashudu Mambo, Online Reporter

THE National Ozone Unit has adopted the electronic single window system (ESWS), a digital platform that streamlines import and export procedures while tightening controls on harmful substances, in a move aimed at curbing corruption and modernising trade processes.

The ESWS allows traders to submit all regulatory documents for import, export and transit operations through a single digital entry point, reducing red tape, human interference and opportunities for corruption.

Speaking on the sidelines of an awareness workshop in Kadoma, National Ozone Unit’s project manager, Mr George Chaumba, said the digital system will replace the outdated manual process used to issue permits for ozone-depleting substances.

“The Montreal Protocol specifies that all countries should establish and implement a licensing system for the control and monitoring of these substances that deplete the ozone layer and contribute to global warming,” he said.

Previously, traders were required to physically visit offices to apply for permits, a process prone to delays and manipulation. With the new system, applications will now be handled electronically and integrated with customs licensing systems, eliminating unnecessary paperwork.

Mr Chaumba said the new system will go a long way in promoting efficiency and transparency.

“This system is meant to overcome a number of challenges and reduce the time taken to acquire a license. It will go a long way in enhancing our data collection as we will be aware of the types and quantities of appliances being imported,” he said.

Mr Chaumba said appliances such as refrigerators, air conditioners, water coolers, bottle coolers, ice-making machines and refrigerated trucks often contain chemicals that harm the ozone layer. Most of these are imported, making regulatory oversight crucial.

Mr Tayana Chidzvondo, a member of the implementation team for ESWS, said the system was developed by the Zimbabwe Revenue Authority (Zimra) to digitise and unify import-export functions across the Government.

“The goal is to ensure all relevant departments, from health to radiation protection, work from a shared platform. This centralises licensing, payments and processing, making everything more efficient and less susceptible to abuse,” he said.

Mr Chidzvondo said the ESWS is already in use at several ministries, including the Ministry of Health and Child Care and the Radiation Protection Authority of Zimbabwe, and is now ready for rollout to the National Ozone Unit.

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