Cebu Pacific Manila Office in Philippines

The Cebu Pacific office in Manila serves as a critical hub for customer service and administrative operations, centrally located at the Cebu Pacific Building, 8006 Metro Manila, Domestic Road, Pasay City. Situated near Ninoy Aquino International Airport (NAIA), this office provides comprehensive travel assistance, including flight bookings, ticket modifications, baggage claims, and support for the GetGo loyalty program. It caters to a diverse range of needs, from individual itinerary planning to corporate and group travel arrangements, offering personalized solutions for complex inquiries. While walk-in services are available for immediate concerns like refund processing or special assistance requests, scheduling an appointment is recommended for detailed consultations to ensure dedicated attention. The Manila office embodies Cebu Pacific’s commitment to affordability and accessibility, serving as a direct, reliable point of contact for passengers in the capital region. For routine tasks, the airline encourages the use of its digital platforms—the official website and mobile app—for check-in, booking, and managing flights. Travelers are advised to verify the office’s current operating hours and services before visiting, as policies may adapt to demand. This office remains a cornerstone of Cebu Pacific’s mission to provide seamless and budget-friendly air travel across the Philippines and beyond.