A central Ohio woman's student loan payments tripled without explanation. Here's what she did to fix it

COLUMBUS, Ohio (WCMH) -- A central Ohio woman whose federal student loan payment suddenly tripled said she could not get an explanation why. After hours on the phone, she turned to Better Call 4 for help. Like many central Ohioians, Courtney has been on an income-driven student loan repayment plan since graduating from college. “I [...]