Swiss food and beverage giant Nestlé’s CEO Philipp Navratil has issued an apology to parents and carers in a video message following the large-scale recall of baby food, acknowledging the uncertainty it has caused. + Get the most important news from Switzerland in your inbox The recalls were announced progressively across affected countries in line with official guidelines and are now complete. The recall was triggered by a quality issue with a raw ingredient from a supplier, discovered at a factory in the Netherlands in December, Navratil said in a video posted on Nestlé’s website. The company then halted sales of the affected products and, working with the authorities, launched voluntary recalls in several European countries. These were expanded to all affected markets at the start of January. + The meltdown at Nestlé Navratil stressed that no cases of illness linked to the products have been confirmed so far. He also said that ensuring product safety remains the company’s top ...
