Samsung officially recalls Galaxy Note 7 in U.S., offers full refund
Samsung Electronics Co. Ltd. officially recalled its Galaxy Note 7 smartphone in the U.S. on Thursday, adding to its previous replacement offer with an option to refund money for the device. Samsung issued a voluntary global recall for the device earlier this month because of a battery issue that could cause the smartphone to explode. The company had previously offered to replace the devices and issue gift cards through some wireless carriers in the U.S., but the Consumer Product Safety Commission intervened and worked with the company to issue Thursday's complete recall. Consumers who purchased the smartphone before Sept. 15 can return the device to the retailer that sold it to them for a Note 7 with a replacement battery, a full refund or a replacement device. The CPSC said that there had been 92 U.S. reports of the phones overheating to date, with 26 reports of burns and 55 reports of property damage. Consumers seeking more information on the recall were told to contact their wireless carrier or place of purchase, call Samsung at 844-365-6197, or visit www.samsung.com.
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