Solicitors (11 replies)

I recently did a house transaction and the solicitor appointed were pretty bad very poor communication and mess ups. all added to the time.
They now owe me refund money from the transaction a few hundred quid. I have trying for 6 weeks to get it together with a final statement of the whole transaction.

They keep saying they will do it urgently but nothing.

They were on a panel provided by the Building society so I thought they would be OK.

Is there any complaints procedure or would small claims court work?
I want it a bit more urgently as I have a massive vet bill from my dear Dog's demise.

Cheers