Evri driver carelessly throws parcels from his van into the gutter
A passerby caught it all on camera.
An Evri driver was caught on camera carelessly throwing parcels from the back of his van and into the gutter.
Passerby Maciej Olszewski was on his way to work when he spotted the packages flying out the back of a badly dented vehicle in Torquay, Devon.
He filmed the man hurl around a dozen parcels, of varying sizes, on to the street. They can be seen piling up next to the curb, near a drain.
Maciej, 49, told the Sun: ‘I thought ‘what the f*** could this be my new camera’?
‘Many times I [have] received damaged parcels. Someone could have stolen them just as easily.’
Maciej, a photographer originally from Poland, said he did not confront the delivery man, who he added didn’t realise he was being filmed.
The driver, it seems, is still working for Evri, but has received extra training
A spokesperson for the firm told the Metro: ‘We take our responsibility to care for every parcel seriously and the footage shown does not reflect our high standards.
‘Action has been taken quickly to ensure this doesn’t happen again, including additional training.’
This isn’t the first time Evri driver has been filmed throwing parcels out of the back of their van.
The same thing happened in Birmingham in 2022.
Customers have reported other issues as well. In December last year, for example, residents in Manchester were left baffled when Christmas presents they ordered were marked as delivered by Evri – but hadn’t arrived.
They said they received the same exact photo as ‘proof of delivery’ on December 18 – but were without their presents.
Evri later confirmed the parcels had been scanned ‘in error’ and would be delivered on December 20.
In November last year, Evri, along with Yodel, were ranked the worst-performing parcel delivery firms.
Evri was previously known as Hermes but changed its name in 2022.
The company said it was ‘going through a major transformation’ – after securing ‘significant investment and dramatic growth’.
However, some speculated the name change was a way of distancing the company from allegations of bad customer service and parcel mishandling reported in The Times in December 2021.
Hermes said at the time the claims were ‘unfounded’ and ‘did not reflect our business’.
One former freelance worker also spoke out to Metro in January 2021 about reported low driver pay.
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