'We want to start today by apologising': Phasmophobia is fixing issues with its Player Character update after a slew of complaints

Phasmophobia's latest update, which was pushed out prior to the Alan Wake collab that starts today, has not been received well by fans. So much so that the devs have issued an apology to players alongside a promise to fix the issues this update brought.

"We want to start today by apologising for our Player Character Update that launched last week," the devs say in a blog post. "It’s clear we missed the mark on this, and didn’t deliver on our promises to you. Your feedback and your reviews were justified. Our team has grown significantly over the last year, and with that comes a higher standard that, in this case, we failed to meet."

On top of existing bugs, players encountered new issues with character designs such as animations not working properly, alongside problems with hands and objects being misaligned.

"Who thought this looked well enough to publish," one player posts alongside an in-game video of wobbly legs. "The bendiness of the legs, just why? And the worst part is the stutter when you have your video-cam equipped, shit gives you straight up motion sickness."

ITS SO ASS LIKE WHO TF THOUGHT THIS WAS READY TO PUBLISH from r/PhasmophobiaGame

The Player Character update had been scheduled to give Phasmo a new lick of paint ahead of the Alan Wake collaboration. I completely understand wanting to polish the game up after all these years, but even without all the issues, I have to admit I was a little sad to see the original characters go—I actually enjoyed the OG jankiness.

"We know we now have a long journey ahead of us to earn back this community’s trust," the blog post continues. "We’ve begun to put plans in place to share more of our development processes with you on the way to 1.0, allowing you greater visibility into the work we’re doing and what you can expect from future updates for Phasmophobia. We ask that you stay tuned to our channels for more information on all of this in the future."

The latest patch did fix some issues such as head orientation and body movement, but even still there seems to be a real sense of weariness from the playerbase with this one. Some players have pointed out that Phasmo has a history of releasing poor updates and then following it up with quick fixes. Here's hoping there will actually be some lessons learned this time.