The best way to apologize (according to science)
Explore what to do and not to do in order to deliver an authentic apology and make amends in a variety of situations.
Over the years, people have come up with some truly awful apologies. From classic non-apologies, to evasive excuses, and flimsy corporate promises, it s all too easy to give a bad…
Source: TED-Ed (2022-12-15)