Well, it certainly makes SOMETHING easier
One of the users at this manufacturing plant is a very large guy who likes to pick on almost everyone -- including, whenever he's nearby, the pilot fish who provides tech support.
"We added this new desktop remote-control software to make support easier, and one of the interesting features is that you can bring up a user's screen without their knowledge," fish says.
"One day, after working in this user's area all morning and being the recipient of a lot of ribbing, I sat down to eat a sandwich at my desk and decided to have some fun with him for a change."
Fish pulls up the user's PC screen and sees that he's typing a letter. He waits until the user has highlighted some text and the pointer is moving to the Bold icon -- and then remotely jiggles the cursor in a different direction.
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