American Airlines apologizes for onboard clash over stroller | Reuters
By Barbara Goldberg | NEW YORK NEW YORK American Airlines on Saturday apologized to a female passenger and suspended an employee after a video showing an onboard clash over a baby stroller went viral, in the latest embarassment for a U.S. carrier over how it treated a customer.The clip, posted to Facebook on Friday by a bystander on the flight, shows a woman in tears with a young child in her arms, and a man emerging from his seat to confront a male flight attendant.Facebook user Surain Adyanthaya, who put the video on his page, said in his post that the flight attendant had forcefully taken the stroller from the woman, hitting her with it and just missing her child
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