BA cancels flights from London as global IT outage causes chaos | Reuters
By Michael Holden | LONDON LONDON British Airways cancelled all its flights from London's two biggest airports on Saturday after a global computer system failure caused confusion and chaos, with thousands of passengers queuing for hours and planes left stuck on runways.The airline, which said there was no evidence of a cyber attack, said the major outage meant it had been forced to cancel all scheduled flights from Heathrow and Gatwick and had also hit its call centres and website."Most long-haul flights due to land in London tomorrow are expected to arrive as normal, and we are working to restore our services from tomorrow, although some delays and disruption may continue into Sunday," said BA, part of Europe's largest airline group IAG. "We are extremely sorry for the inconvenience this is causing our customers during this busy holiday period."The problems, which passengers said had affected flights across Britain, came on a particularly busy weekend with a public holiday on Monday and many children starting their school half-term breaks. Terminals at Heathrow and Gatwick became jammed with angry passengers, with confused BA staff unable to help as they had no access to their computers."It's a complete nightmare.
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| Reuters appeared first on Firstpost.