The fallout and associated economic upheaval will radically change the ways in which we conceive of customer experience (CX), forcing CX leaders to execute a grand pivot in their approach to designing and delivering experiences for their customers.
Facebook CEO Mark Zuckerberg’s announcement that the company has changed its name to Meta — Greek for “beyond” —is an example of a marketing tactic that has been used to divert attention from an organization that has received negative publicity and is confronting a crisis situation.
Can Manchester United entice Paul Pogba to sign a new contract with the club?
After 30 years of interviewing hundreds of chief executives, the former journalist Adam Bryant has seen it all when it comes to the art of leadership. Through his years writing the New York Times’ Corner Office column, he has committed to sharing with the world what he has learned.
Molson Coors reported profits on down sales numbers as their focus on higher margin products pays dividends.
November's free PS Plus games have a lot of variety thanks to three extra PSVR titles joining the lineup.
As an investor, what sort of founder motivations inspire you to get involved? Answer by Kunal Lunawat, Investor and Operator, Managing Partner at Agya Ventures.
Dana Zzyym was born with ambiguous sex characteristics and does not identify as a man or a woman. Biological sex is complicated and, much like gender identity doesn't always fall neatly into two categories.
There are many reasons why Delaware is an attractive jurisdiction of choice for a personal trust. To learn more, read the first in a three-part series, exploring the advantages of Delaware trusts.
A confluence of growth pressure, politics, purpose, and the pandemic generated business turbulence this past year that tested B2C CMOs’ agility and their ability to innovate.
Several U.S. billionaires have gotten richer as the price of oil continues to rise.
Their “millionaire’s surtax,” announced by President Biden this morning, would raise taxes on all forms of income, including wages, capital gains, and dividends.
It may soon get easier for some student loan borrowers to discharge their debt through bankruptcy. But many questions remain about how sweeping any reforms will ultimately be.
If “why use two words when you can use eight?” sums up your legal department’s approach, this quiz is for you.
The document, which could more accurately be called the “Index of Military Distortions,” gives low grades to the majority of the U.S. armed services.
We might know Martin Margiela as the Belgian designer behind famed fashion house, Maison Margiela. Now, the artist turns to Dadaist artists like Marcel Duchamp for his debut exhibition in Paris.
Scientists using data from the Juno spacecraft now have a better understanding of how the planet’s roiling atmosphere operates underneath the top layers of clouds.
Of all the ways there are to address crisis situations, pointing fingers is perhaps the most ineffective and counterproductive approach. That strategy is on full display at a day-long House hearing on climate change.
A new study finds that the global population is increasingly concerned about the climate crisis, which provides momentum for action and should be heard by global leaders at the G20 and COP.
With new design and new menus, the 1908 Georgian mansion The Vanderbilt, Auberge Resorts Collection in Newport, Rhode Island is a strong option to spend the holidays away from home.
David Moyes' side advance to the next round despite making eight changes as the good times continue in East London.
Comcast has yet to turn a profit on Peacock; Netflix continues to dominate, though Disney is closing the gap.
Tarver mines the past and future in “Underfoot,” a site specific installation at the Atlanta Contemporary through January 9, 2022, and “The Sun, the Moon, and the Truth," an exhibition of paintings at the Aldrich Contemporary Art Museum through January 2, 2022.
Tom Hardy's Eddie Brock has become enough of a marquee character that 'Venom 3' may not need Spider-Man or a marquee villain.
PETA’s ask may not work, but the MLB is under fire for other potentially offensive names and traditions.
