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Get answers to frequently asked questions about UX writing from attendees of NN/G’s Writing Compelling Digital Copy course.

A study of Qwen's AI agent reveals 4 design lessons: support discoverability, reuse familiar patterns, handle personal data carefully, and protect user autonomy.

Information seeking in China is driven by mobile social-media apps. But how users prompt and engage with genAI mirrors what we've seen in the West.

Rigorous selection criteria protect study validity. Learn how to define inclusion, exclusion, and diversity criteria to avoid costly misrecruits.

We’re looking for a talented UX design assistant to join the team. Applications due May 18, 2026.

We’re looking for a talented UX design assistant to join the team. Applications due May 18, 2026.

Helpful site-specific AI chatbots clearly state their capabilities, offer relevant prompt suggestions, and quickly signal they know what users are looking at.

User panels can deteriorate in predictable ways, introducing bias and reducing their effectiveness for ongoing research.

Users turn to site-specific chatbots for quick answers, not a conversation. Design responses that are direct, scannable, and easy to expand when needed.

A four-step framework for building influence over product direction by closing the information gaps that large, complex organizations create.